Consumer Sales
Typical Job Titles from this Job Family:
- Car Salesperson
- Telemarketing Sales Rep
- Personal Banker
- Insurance Agent
- Loans Officer
- Furniture Sales Rep
What do successful performers achieve?
Successful consumer salespeople easily approach customers, listen to their needs, help them make decisions, and close the sale, all the while making it easy for the customer to feel good about the experience. They meet their goals more consistently by cross-selling, generating new customers, and interacting pleasantly, confidently, and persuasively so customers come back and shop again. They simply sell more products and services, from jewelry to airline reservations.
Which of our Personal Job Fit factors work the best?
Successful salespeople work at a demanding pace and like variety during their day. They gravitate toward work that is active and mobile. They prefer to spend most of their time preparing for or talking with customers, and they fit best in situations where their pay is commission-based. Consumer Sales agents sometimes need to work flexible and non-standard hours to meet the scheduling needs of the job.
Which of our Test Scales work the best?
Candidates who score well on our Sales scale make the best salespeople. Their persuasiveness, optimism, resilience, persistence, and social leadership raise them to the top. Because selling consumer products involves relationship-building and helping, they stand out with high scores on the Customer Service test. Their skills also are shown by high scores on the Strengths Inventory Productive, Convincing, and Efficiency scales, with the Creative scale also sometimes in the mix.
Which of our Performance Competencies work the best?
The most successful salespeople know their products well and communicate clearly with their customers. In the online interview, they explain how they have overcome objections, understood the customers’ concerns, clearly convey their understanding, and built rapport. They give examples of successfully building a body of prospects, taking advantage of unexpected opportunities, and selling beyond the customers’ initial shopping intentions. It is easy for them to tell about working long, hard, fast, and even relentlessly.
Personal Fit Factors
Our Personal Job Fit assessment scores many factors including the following:
Performance Factors
Our Tests focus on the following Performance Factors
